Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

The Best Auto Repair Shop in Riverside and Moreno Valley for over 20 years. The are Knowledgeable about all our cars. I highly recommend them for Smog's and all repairs. Awesome Shop, give them a call!


-Alice M.

My family never trusted anybody but my father to work on all of our vehicles, when he passed away three years ago we were all desperate to find someone that we could trust to work on our vehicles. When we found Scotty's and saw the way that he and his wife ran the business we knew the entire family would stick with Scotty's because of their sincere honesty, their affordability and their family oriented way of running the business. I highly recommend Scotty's!


-Hannah J.

Scotty's Auto Repair is amazing! I wouldn't take my care anywhere else. The owners and staff are all incredible people!


-Doug C.

Scott and his team are among the best mechanics in the area...and even more important, they have integrity! They stand behind their work and will do whatever is necessary to make it right! I have absolute confidence in the work they do!


-Willie B.

I brought my 2007 4Runner in for a smog check. As always I was provided excellent service. Scott had me out in less than 45 minutes and that included a courtesy check of the entire vehicle. Always a great experience at Scotty's.


-Stu K.

Scotty's has time and again demonstrated incomparable service. Our latest experience involved a last minute smog test for a private vehicle sale. With one phone call, Caren was able to brief me on all of the requirements and immediately get me in to have the car smog tested. Scotty's literally saved the day. Thank you for being such a great business to deal with. It's truly a pleasure!


-N. Peterson

An online search yielded multiple glowing reviews for Scotty's Auto Repair, and we are happy to report that our experience was a positive and anxiety-relieving process. Samantha (aka "Sam") was patient and informative during our phone discussions regarding our options. Manager Kelly gave us sage advice regarding the engine replacement and delivered a smoothly running vehicle--at a fair price--on the day promised.


-Chris I.

As usual, Scotty's delivered! Quick and complete. Total came in slightly under what was originally quoted. It is very hard to find an honest mechanic, but Scotty's fits the bill.


-Anthony M.

Great customer service...car needed some work done to pass smog, Scotty's fixed the problem...car passed. Thank you!


-John R.

This is an honest, family owned and operated business. We have been going here for years, and we trust Scotty's completely!


-Anonymous

I discovered "Scotty's" several years ago and have been a loyal customer since. Scott is the ONLY mechanic I allow to work on my vehicles because he's professional, knowledgeable, thorough, and respects fine automobiles. In fact, he treats my Lexus better than the Riverside Lexus dealer! The front-desk gal, Caren, knows more about vehicles than a lot of mechanics and I absolutely trust her to give me honest and accurate advice. Do yourself and your vehicle a favor and hook up with Scotty, Caren, and Sam for service, value, and courtesy.


-Mel G.

Brought my civic in for an electrical issue. Turned out to be very minor. They completely reasonable in fee. They had it done quick, and I was on my way. Also, they are super nice.


-Sean P.

My service van was overheating and I had product that needed to be delivered. This place was the closest in Maps, so I stopped here. The staff here is so friendly, and the mechanics fixed my issue and got me back on the road in no time. Highly recommended!


-Aaron H.

Scotty's Auto Repair was truly a find. They worked to determine the problem with my vehicle and then worked to find the best parts to fix it. We did not end up having the repairs done since we opted for a new vehicle. Scotty's will be my go to place for any repairs that I may need in the future. Sam and Raven will work with you to get you the best work and price for that work.


-Timothy J.

Scotty's is great! Very Honest and every time I take my Saturn Vue there I know I won't get ripped off. I won't go anywhere else for auto repair. Give them a try, you won't be disappointed!


-Michelle S.
  • STAR Certified Test and Repair Shop
  • ASE Master Technician
  • Jasper
  • AAA Approved Auto Repair
  • IATN (International Automotive Technicians' Network)
  • ALL-DATA
  • IDENTIFIX
  • Mitchell1
  • Jasper
  • BG Products
  • Hertz
  • Centennial
  • Car Care Aware
  • Call Us For Service: 951-697-7708